Privacy Policy

We want you to be completely satisfied with the service that Anita’s provide. We’ll do any reasonable effort to change any dissatisfaction with our service that you may have. However, we need to know about it as soon as possible.
OFFICE HOURS: Our office hours are Monday-Friday from 9:00 to 6:00. Saturday from 9:00 to 12:00.
COMMUNICATION: If you are dissatisfied with our services or need to put a complaint, we will require the notice within the next 48 hours after your service date.
ARRIVAL: Although we strive to give an specific time frame of our team’s arrival, traffic and other factor may interfere.
ACCIDENTS: Our Company will be responsible for any item or object that our team may break, ruin or alter while cleaning. We will start a restitution or reimbursement process at the customer convenience.
CLUTTER AND PETS: We expect your home or office spaces to be clutter-free. If that is not the case, our team will place everything on sofas, tables or beds in order to perform the cleaning. Our team is instructed to not clean/pick up animal excrement. Therefore, we ask that you clean after your pet. Our team members will not clean any type of excrement.
SAFETY: Our teams are instructed to never stand on any furniture. Also, due to insurance issues, our teams can not lift or move any heavy items. If you need cleaning under of heavy items, please move the item before our teams arrive.

anitas cleaning services.